You can also learn how to use Adyen's fraud and dispute management tools in an upcoming Risk webinar.
Sign up here.
RevenueProtect, our risk management system, lets you detect and mitigate fraud, and handle disputes and chargebacks.
Each payment goes through a risk evaluation. Based on your risk settings, risk profile and the risk rules you use, the transaction gets accepted or blocked by risk, or sent to case management for manual review.
Out of the box, the initial risk setup configured for you will help you get started. This page gives you a starting point to further set up RevenueProtect to fit your company's needs.
We are working on changes to RevenueProtect to make it easier to configure risk. You will soon see a new layout of the risk profile in your Customer Area.
Set up risk
First, you have to configure your company risk settings, and set up one or more risk profiles. Which type of risk profile you can choose depends on whether you use our basic RevenueProtect solution, or if you have enabled RevenueProtect premium.
Configure your overall risk settings to define how you want to handle risk for your company.
Set up a risk profile to manage risk rules. Use one company-wide profile for all merchant accounts, or create multiple profiles if you want to manage risk differently across your merchant accounts.
Risk field reference
Depending on your company and setup, you may already be collecting and sending in fields that can be used to evaluate risk. Find out which fields RevenueProtect looks at to evaluate risk, and how you can use them.
Fraud results in webhooks and the API response
You can return the triggered risk rules and their results in your webhook notifications and in the API response.
Set up risk rules
When you have configured your company risk settings and set up one or more risk profiles, you can configure and use risk rules to address unique risks faced by your business.
Standard risk rules
Out of the box, you can use many pre-configured standard risk rules. You can also tweak the standard risk rule configuration to adapt the rules to your business needs, or even turn them off.
Block and trust lists
You can use block and trust lists, also called referrals, to increase or decrease the risk score of payments with certain attributes.
Custom risk rules
Build your own custom rules around the unique fraud risks faced by your business. Create custom risk rules using risk fields provided by Adyen, or create your own custom fields, custom lists and custom list comparisons.
Test your risk settings
You can test your risk profile and risk rule setup using your test environment.
Test risk rules
Set up risk rules, send in a test payment, and then analyze the payment to confirm your setup.
Extra risk features
Dynamic 3D Secure
Set up dynamic 3D Secure rules to get more control over which payments should be authenticated using 3D Secure.
To add an extra layer of fraud protection, you can set up case management to manually review certain transactions before they are captured. You can send a transaction to case management when it reaches a certain risk score, or when it triggers a specific risk rule.
Compare one risk profile with another risk profile, review the difference in performance, and determine which profile performs better.