Pre-authorisation and authorisation adjustment

In a basic payment flow, the payable amount from your payment request is authorised and then captured. But sometimes you may want to change the amount or extend the length of the authorisation. You can enable this using the authorisation type pre-authorisation with your payment request. In this payment flow you can increase or decrease the authorised amount at a later stage, and then capture the payment. We refer to these changes to a pre-authorised payment as authorisation adjustments.

Use cases

There are several use cases for adjusting an authorisation:

• Hospitality. For example, in a hotel:

  1. Just before the guest checks in, or when the guest checks in using an app or in person, the hotel pre-authorises payment of the room that the guest booked. At the same time, the hotel stores the shopper's payment information, to be able to apply late charges when necessary.
  2. During their stay, the guest incurs expenses at the hotel facilities. The hotel adds these expenses to the pre-authorised amount by adjusting the authorisation.
  3. When the guest checks out, the hotel captures the final amount, or cancels the payment if the guest prefers to settle their bill with a different payment method.
  4. If necessary, the hotel charges the guest after they have left, using the shopper's stored payment details for a new payment.

• Pre-ordering items. For example, a shopper pre-orders a video game that will be released three months later. The video game seller authorises the payment, but as they can only ship the product three months later, they need to extend the authorisation validity.

Authorisation types

For some card schemes, you can set card payment requests to be handled as either a pre-authorisation or a final authorisation.

• Pre-authorisation: This is intended for use cases as described above, when you don't yet know the amount to be captured. It allows you to increase or decrease the initially authorised amount at a later point in time using the API.
• Final authorisation: Use this when the final amount is agreed up front and the transaction will definitely be captured in full. It's not possible to adjust the authorised amount.

To set an authorisation type, you can manually specify the authorisation type (PreAuth or FinalAuth) in each payment request. See Pre-authorise a payment.

Asynchronous or synchronous adjustment

There are two ways to implement pre-authorisation:

• With asynchronous authorisation adjustment, you refer to a payment using the PSP reference that you received in the response to your pre-authorisation request. In each authorisation adjustment request as well as in the final capture request, you only need to specify this first PSP reference.

  Asynchronous adjustment is easier to implement, but it is not immediately clear if the adjustment succeeded. You need to set up webhooks to receive updates and to know if the final amount was authorised before you capture the payment.

• With synchronous authorisation adjustment, you pass an adjustAuthorisationData blob from one authorisation adjustment to the next, to enable us to keep track of the latest amount. You receive the first blob in the response to your pre-authorisation request. In your first authorisation adjustment request, you specify the blob you received for the pre-authorisation, and you receive a new blob in the response. In your next adjustment, you specify the blob that you received in the response for the previous adjustment, and so on.

  Synchronous adjustment requires an additional step to implement, because you need to keep track of the latest blob to submit it in the subsequent adjust authorisation request. The advantage is that you receive the adjustment result synchronously. In this way you immediately know if the final amount was authorised before you capture the payment.

  If at some stage you fail to pass the blob, the flow falls back to asynchronous adjustment and it is no longer possible to return to synchronous adjustment for that payment.

Before you begin

Before you configure and use pre-authorisation:

1. Make sure that you have built an integration that can make a payment.
2. Set up webhooks. You'll need to rely on webhook events, to know whether the capture succeeded. If you use asynchronous authorisation adjustment, you'll also need to rely on webhook events for the authorisation adjustment result.

You also need to implement logic on your end, for example to decide when to use the pre-authorisation flow, and to calculate the amount when you make an authorisation adjustment.

(Optional) Configure your account

You may want to configure your account with the following setting for pre-authorisation and authorisation adjustment:

• Synchronous authorisation adjustment: To receive the initial adjustAuthorisationData blob with your pre-authorisation request and to subsequently receive the authorisation adjustment results synchronously, ask our Support Team to enable this.

Step 1: Pre-authorise a payment

Make a payment request, and additionally specify:

• additionalData.authorisationType: PreAuth

The response includes a pspReference. Store this for later use when adjusting the authorisation or capturing the payment.

{
  "pspReference": "KHQC5N7G84BLNK43",
  "resultCode": "Authorised"
}

Step 2: (Optional) Modify the authorisation

Adjust the pre-authorisation amount

To modify the pre-authorised amount, make an authorisation adjustment request.

Extend the authorisation

To extend the authorisation period make an /payments/{paymentPspReference}/amountUpdates request with the same amount as the current balance on the authorisation:

• If you haven't adjusted the authorisation yet, use the amount from the original pre-authorisation request.
• If you did adjust the authorisation, use the amount from the last adjustment.

See Adjust the authorisation for instructions. To check the status of the authorisation (the original and the extension), make sure to consume webhook events.

Step 3: Finalize the pre-authorised payment

When you have made your last authorisation adjustment, you need to manually capture the payment to transfer the reserved funds to your account:

1. Decide whether you are ready to capture the payment:

   • Are there any additional charges to be made?
     If yes, adjust the authorisation first (see Adjust the authorisation).

   • Does the shopper want to settle the bill using a different payment method than the one used for the pre-authorisation?
     If yes, do not capture the payment. Instead, cancel the pre-authorisation:

     • Make a /payments/paymentPspReference/cancels request, where paymentPspReference is the pspReference of the original pre-authorisation. Refer to Cancel authorisation for more details.

2. When you are ready to capture the payment, make a POST request to the /payments/paymentPspReference/captures endpoint, specifying:

   Parameter	Required	Description
   merchantAccount		The name of your merchant account that is used to process the payment.
   paymentPspReference		The pspReference of the original pre-authorisation. You received this in the response to your pre-authorisation request.
   amount		The currency of the final amount and its value in minor units. This is the sum of the original, pre-authorised amount and all later adjustments.
   reference		Your reference to this payment modification, for use in your reconciliation process.

3. When you receive the /payments/paymentPspReference/captures response, note the following:

   • pspReference: The PSP reference associated with this /payments/paymentPspReference/captures request. Note that this is different from the PSP reference associated with the pre-authorisation request.
   • status: received.
   • reference: Your reference to this payment modification, for use in your reconciliation process.

   {
     "merchantAccount": "YOUR_MERCHANT_ACCOUNT",
     "paymentPspReference": "KHQC5N7G84BLNK43",
     "pspReference": "QJ7GWQ756L2GWR86",
     "reference": "YOUR_UNIQUE_REFERENCE",
     "status": "received",
     "amount": {
       "currency": "EUR",
       "value": 21415
     }
   }

4. Wait for the webhook event. This informs you whether the final amount has been captured.
   If the capture is successful, this event contains:

   • eventCode: CAPTURE
   • originalReference: The pspReference of the pre-authorisation.
   • pspReference: The PSP reference associated with this /payments/paymentPspReference/captures request.
   • success: true

   If success is false then your capture request failed. Review the reason you received in the webhook event, fix the issue, and submit the capture request again.

You can combine the steps listed before to fulfill your use case. For example, if you want to do multiple partial captures, modify the amount authorised after the first partial capture. To do so, pre-authorise a payment, partially capture the payment, and then adjust the authorisation amount.

Availability

You can use adjust authorisation for certain business models that are most common in travel, public transport, and restaurant businesses. Card schemes set specific rules around which businesses are able to adjust an authorisation. Your eligibility is determined by your Merchant Category Code (MCC), together with the card scheme.

To obtain the required MCC value:

1. Log in to your live Customer Area.
2. Select your merchant account.
3. Go to Settings > Payment methods.
4. Scroll to the right of the table to see your MCC for the relevant payment methods.

Use the following table to see if your business is eligible to adjust authorisations:

Scheme	Available Merchant Category Codes (MCC)
Mastercard	All MCCs except 5542
Visa	All MCCs except 5542 Adjust authorisation does not work for V Pay cards.
Discover	3351-3441, 3501-3999, 4111, 4112, 4121, 4131, 4411, 4457, 5499, 5812, 5813, 7011, 7033, 7996, 7394, 7512, 7513, 7519, 7999.
American Express	All MCCs except 5542

Validity

Adyen expires an authorisation request automatically after:

• 28 days from the day the payment is authorised, for all major global card networks, except Cartes Bancaires.
• 12 days from the day the payment is authorised, for Cartes Bancaires.

The default expiry period can be adjusted and ensures that Adyen does not automatically expire the authorization after the default 28 days. Contact our Support Team to configure a custom expiry date for you and specify the merchant accounts, schemes and timeframe in hours or days.

Note that card schemes, too, have their own set of rules on authorisation expiry. Capturing a transaction after the scheme expiry time increases the risk of a failed capture, and may also increase the interchange and/or scheme fees charged for the transaction. Card schemes can also expire an authorisation before or after the official scheme expiry period has been reached.

You can often capture a payment successfully after an authorisation has expired. Depending on the card scheme, there can be a fee for late capture, and an increase in interchange fee. The risk of cardholder chargebacks increase as well.

The following tables include expiry information from major card schemes:

Amex

Scheme	Debit/credit	Environment	Authorisation type	MCC	Days
Amex	All	All	All	All	7 days

Carte Bancaires

Scheme	Debit/credit	Environment	Authorisation type	MCC	Days
Carte Bancaires	All	All	All	All	13 days

Diners

Scheme	Debit/credit	Environment	Authorisation type	MCC	Days
Diners	All	MOTO	All	All	7 days
Diners	Debit	All	All	All	7 days
Diners	Credit	All	All	All	30 days
Diners	All	All	All	Car Rental, Hotel/Lodging	30 days

Discover

Scheme	Debit/credit	Environment	Authorisation type	MCC	Days
Discover	All	All	All	All	10 days
Discover	All	All	All	Car Rental, Hotel/Lodging MCCs	30 days

JCB

Scheme	Debit/credit	Environment	Authorisation type	MCC	Days
JCB	All	All	All	All	1 year
JCB	All	All	Pre-auth	Hotel and Car rental	Time of stay/rental

Mastercard

Scheme	Debit/credit	Environment	Authorisation type	MCC	Days
Mastercard	All	All	Final auth	All	7 days
Mastercard	All	All	Pre-auth	All	30 days

Visa

Scheme	Debit/credit	Environment	Authorisation type	MCC	Days
Visa electron	All	All	All	All	5 days
Visa	All	POS	All	All	1 day
Visa	All	Ecommerce	All	All	7 days
Visa	All	All	Pre-Auth	Cruise, Lodging, Vehicle Rental	31 days
Visa	All	Subscriptions and UnscheduledCardOnFile	All	All	1 day
Visa	All	CnP	All	4121	1 day

See also