The Company Payout report is available in company accounts and includes additional data about events that occurred during the payout. You can use this report to:
- Get an overview of successful, returned, and non-executed merchant payouts.
- Analyze the latest status of successfully processed merchant payouts. The report includes the payout status at the moment that the report is generated.
- Find returned merchant payouts and analyze the reason.
- Find non-executed merchant payouts and analyze the reason.
Generating and downloading: Get this report manually or automatically.
Time zone: The time zone setting of your account.
Availability: Only available for company accounts.
Sample report
Download a sample Company Payout report for examples of the included data.
Report structure
There are several sheets in this report:
The entries in this report have a one-to-one relationship with entries in the Settlement detail report, which can be generated and downloaded for a merchant account.
Overview sheet
This sheet shows:
- The Company Account for which the report was generated.
- When the report was generated.
- A summary of the number of journal entries for each type.
- A second summary of the number of merchant payouts and their statuses.
Payout summary table
This table shows the numbers of entries for each journal type in the other sheets. You can use this table to get an overview of payout-related events.
Entries
Under the header line, each line in the report is a separate entry.
Columns
Each column shows specific information about the entries.
| Column | Data type | Description |
|---|---|---|
| Payout Summary | String | The journal type. For example: MerchantPayout, BankInstructionReturned, or BalanceTransfer. |
| Count | Numeric | The number of entries. |
Merchant payout summary
This table shows the numbers of merchant payouts (MerchantPayout journal type) aggregated per executing partner bank and per currency.
Entries
Under the header line, each line in the report is a separate entry.
Columns
Each column shows specific information about the entries.
| Column | Data type | Description |
|---|---|---|
| Executing Bank | String | The executing bank of the payouts. |
| Currency | String | The payout currency. |
| Status | String | The payout status. |
| Count | Numeric | The number of payouts. |
The possible statuses, listed from usual chronological order, are:
- Created: Merchant payout was created.
- Sent: Merchant payout was sent and acknowledged by our partner bank.
- Debit Confirmed: Merchant payout is debited from our accounts.
- Credited: Merchant payout is credited. This is the final status for a successful payout.
- Forwarded: Merchant payout was forwarded to another party for completion.
- Rejected: The payout is rejected because there was an issue while processing the payout. This status is rare, and a final status.
- Failed: Merchant payout attempt failed. The transfer will be returned or retried. Check the report later for the updated payout status.
MerchantPayout sheet
This sheet shows all MerchantPayout entries.
Entries
Under the header line, each line in the report is a separate entry. Each entry is a payout.
Columns
Each column shows specific information about the entries.
| Column | Data type | Description |
|---|---|---|
| Bank Name | String | The executing partner bank. |
| JournalType | String | The MerchantPayout journal type. |
| Account Code | String | The Merchant Account code. |
| Currency | String | The payout currency. |
| Amount | Numeric | The payout amount. |
| Payable Number | Numeric | The batch number. |
| BankInstruction reference | String | The reference number of the bank instruction. This can usually be found on your received bank statement. |
| Status | String | The payout status. |
| Status Date | Date field + Time field | The date of the payout status. |
| Store Code | String | The store code of the Merchant Account. This does not always appear. |
BankInstructionReturned sheet
This sheet shows all BankInstructionReturned entries.
Entries
Under the header line, each line in the report is a separate entry. Each entry is for a returned merchant payout.
Columns
Each column shows specific information about the entries.
| Column | Data type | Description |
|---|---|---|
| JournalType | String | The BankInstructionReturned journal type. |
| Account Code | String | The reference code of the payout account. |
| Currency | String | The payout currency. |
| Amount | Numeric | The payout amount. |
| Payable Number | Numeric | The batch number. |
| BankInstruction Reference | String | The reference number of the bank instruction. This can usually be found on your received bank statement. |
| Returned Date | Date field + Time field | The date that the funds were booked back in the Payable. This is usually the date that the funds reached Adyen's bank account. |
| Reason Code | String | The reason code. This appears only if it is provided by the partner bank. The codes are specific to different currencies and regions. |
| Store Code | String | The store code of the Merchant Account. This is not always present. |
BalanceTransfer sheet
This sheet shows all BalanceTransfer entries.
Entries
Under the header line, each line in the report is a separate entry. Each entry is for a non-executed payout.
Columns
Each column shows specific information about the entries.
| Column | Data type | Description |
|---|---|---|
| JournalType | String | The BalanceTransfer. journal type. |
| Account Code | String | The reference code of the payout account. |
| Currency | String | The payout currency. |
| Amount | Numeric | The payout amount. |
| Payable Number | Numeric | The batch number. |
| Reason Code | String | The reason code. |
| Store Code | String | The store code of the Merchant Account. This is not always present. |