Read more
Learn about pricing and settlement services for Walley on adyen.com.
| Payment type | Payment method type | Payment flow | Countries/regions | Currencies | Recurring | Refunds | Partial refunds | Multiple partial refunds | Separate captures | Partial captures | Multiple partial captures | Chargebacks | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| B2C | Buy Now Pay Later | walley | Redirect | DK, FI, NO, SE | DKK, EUR, NOK, SEK |  |
 |
|
|
|
|
|
|
| B2B | Buy Now Pay Later | walley_b2b | Redirect | FI, NO, SE | EUR, NOK, SEK | |
|
|
|
|
|
|
|
Payments in Denmark (DK) or with the DKK currency are available only for B2C payments.
Chargebacks
In rare scenarios it is possible that you do not receive the funds even after receiving a successful AUTHORISATION webhook. The successful AUTHORISATION webhook means that the payment has passed the verifications that the issuer and Walley run on the shopper account, and that the bank transfer was initiated successfully. However, the payment can still fail for the following reasons:
- The shopper cancelled the transaction. Banks in some countries/regions allow shoppers to cancel bank transfers until midnight of the day of the transaction.
- Some banks process transactions with a delay and do not block the funds for an authorized Walley payment. For example, if the shopper completes a Walley payment on a Saturday, the bank might only process it on Monday. If the shopper has withdrawn sufficient funds in the meantime, the payment will fail.
In these cases, Adyen is not informed that the transaction failed. We also do not know whether the bank might still process it later.
On our side, the status of the payment is SentForSettle until we receive the funds. You can check the status of the payment in your Customer Area.
If we have not received the funds after 8 calendar days, the status of the payment becomes Settled, then Chargeback, and you receive a CHARGEBACK webhook.
You cannot defend Walley chargebacks.
In case we receive the money after this point, you receive a CHARGEBACK_REVERSED webhook.
