To process payments with UPI, you must comply with regulations in India, and have a local entity and a local integration in India. Reach out to your account manager or our Support Team for more information.
- In November 2025, the National Payments Corporation of India (NPCI) has informed ecosystem partners of its plan to deprecate UPI Collect, shifting its focus toward UPI Intent and UPI QR as the primary UPI payment methods going forward. This decision has been driven by lower authorization rates and a higher likelihood of fraudulent transactions associated with UPI Collect.
- Therefore, we will no longer offer UPI Collect for new merchant integrations, and we have updated our drop-in and components (V6.30.0) to reflect this change.
- If you use UPI Collect via a custom Checkout API and UI: We strongly recommend that you begin offering UPI Intent and/or UPI QR (if not already enabled) and start your migration as soon as possible.
- Adyen is keeping merchants informed about this initiative with specific system messages.
With UPI, shoppers can link their bank account to a mobile app, allowing them to make purchases via instant bank transfer. Shoppers can use one of a number of apps built by participating banks or third party partners. See the UPI website for the full list of supported UPI apps.
With UPI, you can give your shoppers different payment options:
- UPI Intent - redirect your shopper to their UPI app on their mobile device.
- UPI QR - present a QR code to your shopper which they can scan to complete the payment using their UPI app.
- UPI Collect - ask your shopper to enter their UPI virtual payment address (VPA) and complete the payment on their UPI app.
| Payment type | Payment flow | Countries | Currencies | Recurring | Refunds | Partial refunds | Multiple partial refunds | Separate captures | Partial captures | Multiple partial captures | Chargebacks |
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| Direct debit | await | IN | INR |
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