Risk webinars
You can also learn how to use Adyen's fraud and dispute management tools in an upcoming risk webinar.
Sign up here.
Our risk management system lets you detect, handle, mitigate, analyze and monitor fraud and disputes.
Out of the box, the initial risk setup configured for your account will help you get started.
Each transaction goes through a risk evaluation to classify the risk of that payment. You can further set up risk to fit your company's needs.
Risk engine
We have been working on major improvements to risk, and have started the transition to the latest risk engine. This means there are some changes in how you set up risk, risk profiles, and do risk assessments.
The main difference between the latest and the classic engine is how the risk evaluation is done. The latest risk engine determines an action: block, allow or review a transaction. The classic risk engine calculates a risk score, and if this reaches 100, the transaction is blocked.
The table shows the feature differences and if enabling premium features is required.
| Feature | Latest | Classic |
|---|---|---|
| Risk evaluation | Evaluation results in an outcome. | Evaluation results in a risk score based on risk rules. |
| Machine learning evaluation: block bot attacks |  |
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| Machine learning evaluation: block fraudulent disputes Premium feature |
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| Standard risk rules | |
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| Block and trust lists | |
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| Custom lists Premium feature |
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| Case management Premium feature |
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| A/B test experiments Premium feature |
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| Custom risk rules Premium feature |
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| Backtesting and labeling custom risk rules Premium feature |
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| Risk profile and rule analytics Premium feature |
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Get started
Before you begin setting up risk, determine which risk engine you are using.
To find out which risk engine you use:
- Log in to your Customer Area with your company account.
- Go to Revenue & risk > Risk profiles.
- Select a risk profile > Risk rules and check which tabs you see:
- If you see the tabs Allow, Block and Review (premium only), go to configure risk.
- If you see the tabs Standard rules, Block and trust lists and Custom rules (premium only), go to configure classic risk.
Configure risk
In the latest risk engine, the risk evaluation reaches a decision that results in an action to block, allow or review the transaction.
Configure classic risk
In the classic risk engine, the risk evaluation results in a risk score. When the risk score reaches 100, risk blocks the transaction.