The funds for all transactions that Adyen processes for you are sent to your payout account.
Payouts are sent separately to each of your merchant accounts. This means you have the option to change how you get paid for each of your merchant accounts.
How payouts work
The funds for the transactions Adyen processes for you are assigned to a payable batch based on your payout model. The Payable balance has the most up-to-date information about the current payable batch. The payable batch closes according to the payout frequency. If the Payable balance is positive when the payable batch closes, Adyen instructs the payout to you.
The funds you get are calculated on a net basis. This means you get your sales from a given period, minus any costs over this period, for example refunds, chargebacks, or transaction costs.
Payout currencies
Adyen supports payouts in different currencies and offers like-for-like (no currency conversion) settlement if the currency is also supported as a settlement currency by the payment method. The currency in which we can settle your payout account depends on the country of the acquiring connection used to route transactions.
See the list of currencies supported in different countries for more information about configuring the currency of your payout account.
Payout models
Which transactions are assigned to a payable batch depends on your payout model:
-
Sales Day Payout: get the funds from a whole sales day in a single payout batch, regardless if the card scheme or payment method transferred the funds to Adyen.
- Pass-Through payout: get the funds from one sales day in several payout batches, depending on when the card scheme or payment method transfers the funds to Adyen.
Sales Day Payout is the default payout model. In Latin America, Africa, and Turkey, Pass-Through Payout is the only available payout model.
Payout frequency
How often Adyen pays out to you is determined by the payout frequency. You can configure the payout frequency for each of your merchant accounts.
Depending on the currencies and banks involved, it may take up to 2 days for the payout funds to arrive in your account.
Adyen does not instruct payouts on weekends or bank holidays. This means there is no payout for a particular currency on days when there is a bank holiday in that currency's country. For example, there are no USD payouts on 4th July. In case of EUR payouts, German bank holidays apply because the European Central Bank is based in Frankfurt, Germany.
Payout batches and reporting
With both payout models, Adyen pays you on a net basis. This means your payable batch is made up from your sales figure from which we deduct:
- Transaction costs
- Refunds
- Chargebacks
- Other adjustments, for example balance transfers.
When the payable batch closes, we create a Settlement details report. This report contains information on the transactions that were credited or debited to your account, including the costs associated with these transactions.
To get your settlement details report we recommend you:
Change how you get paid
You can change how you get paid for each merchant account. This section is about making changes to the payout model and payout frequency. If you want to change the account where you receive the payouts, see Manage your bank account details.
To manage payout options, you must have one of the following user roles:
- Change payout schedule
- Merchant admin
To change the payout options for a merchant account:
- Log in to your Customer Area.
- Go to Finance > Payout model.
Here you see an overview of your merchant accounts and their payout configurations. - To make changes, select Change and follow the instructions. You can change your:
- Payout model - Choose between Sales Day Payout and Pass-Through Payout.
For Sales Day Payout, you can also change payout delay and sales day definition. - Payout frequency - How often you get paid by Adyen.
- Payout model - Choose between Sales Day Payout and Pass-Through Payout.