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Manage split configuration profiles

Learn how to update or remove a split configuration profile.

After a split configuration profile is applied to your user's store, all payments that are processed through the store and meet the conditions of at least one rule in the profile, are automatically split according to the instructions of the rule with the highest priority condition.

If you need to add or remove a rule, or change the conditions and split instructions of an existing rule, you can do so at any time in your Customer Area or using the Management API.

You can modify the following details of a split configuration profile:

Before you begin

  • If you are using the Management API, make sure that:
    • Your credential has the Management API - SplitConfiguration read and write role.
    • You have the IDs of the resources you want to update (split configuration profile, rule, or split logic) at hand. You can use the GET /merchants/{merchantId}/splitConfigurations endpoint to retrieve this information.
  • If you want to manage split configuration profiles in your Customer Area, you must have the Manage new split configuration settings role.

Add a rule

You can define new rules to automatically split transactions, even after the split configuration profile has been created and applied to a store.

To add a rule to an existing split configuration profile:

  1. Log in to your Customer Area.
  2. Switch to the appropriate merchant account.
  3. Go to Platform > Split configuration.
  4. Select the split configuration profile to which you want to add a new rule.
  5. Select + Add rule.
  6. Set the payment conditions for the split configuration profile.
    The split logic defined in the rule will apply to all payments that meet all of the conditions set in this step.
    1. Shopper interaction: Apply the split logic to transactions made through a specific sales channel, or all channels.
    2. Payment method: Apply the split logic to transactions made through a specific payment method, or all payment methods associated with the store.
    3. Currency: Apply the split logic to transactions made in a specific currency, or any currency.
    4. Funding source: Apply the split logic to payments initiated by credit cards, debit cards, or both.
  7. Select Next: Split logic.
  8. Configure the split logic to apply to all transactions that meet the previously defined conditions. These split items can be booked either to your platform's liable balance account or your user's balance account.
    1. Commission: Define how to book your platform's commission fee for payments. It can be a fixed amount, a percentage, or both.
    2. Payment fee: Select the balance account to which you want to book the transaction fees incurred by the payment.
    3. Chargeback: Select the balance account to which you want to book a potential chargeback. It can be your liable balance account, your user's balance account, or you can split the chargeback amount between balance accounts, according to the split ratio of the original payment.
    4. Tip: Select the balance account to which you want to book potential gratuities.
    5. Surcharge: Select the balance account to which you want to book the surcharges.
  9. (Optional) Configure an additional commission.
    You can define an additional fee as a commission for your user. This can be a fixed amount (specified in minor units), a percentage (specified in basis points), or both. The specified amount and/or percentage is booked directly to your user's balance account.
  10. Select Add rule.

The new rule is added to the split configuration profile.

Delete a rule

All split configuration profiles must contain at least one rule. Therefore, deleting the only rule in the profile is not possible. If you want to remove a rule but keep the profile, make sure the profile contains at least one other rule. Otherwise, delete the whole profile.

To remove a rule from a split configuration profile:

  1. Log in to your Customer Area.
  2. Switch to the appropriate merchant account.
  3. Go to Platform > Split configuration.
  4. Select the split configuration profile from which you want to delete a rule.
  5. In the Actions column of the rule you want to delete, select the delete icon .

Change the rule conditions

You can update the conditions that determine whether the payment is split automatically, by modifying the rule in the profile. For more information on these conditions, see Rule conditions.

To change the conditions of a rule in a split configuration profile:

  1. Log in to your Customer Area.
  2. Switch to the appropriate merchant account.
  3. Go to Platform > Split configuration.
  4. Select the split configuration profile whose rule conditions you want to change.
  5. Select Edit rule.
  6. Set the new payment conditions for the split configuration profile.
    The split logic of the rule will apply to all payments that meet all of the conditions set here.
    1. Shopper interaction: Apply the split logic to transactions made through a specific sales channel, or all channels.
    2. Payment method: Apply the split logic to transactions made through a specific payment method, or all payment methods associated with the store.
    3. Currency: Apply the split logic to transactions made in a specific currency, or any currency.
    4. Funding source: Apply the split logic to payments initiated by credit cards, debit cards, or both.
  7. Select Save changes.

All subsequent transactions will be evaluated based on the new rule conditions.

Change the split instructions

You can change the way a transaction is split between the balance accounts of your platform by modifying the split instructions of the rule.

To change the split logic applied to transactions:

  1. Log in to your Customer Area.
  2. Switch to the appropriate merchant account.
  3. Go to Platform > Split configuration.
  4. Select the split configuration profile whose rule you want to change.
  5. Select Edit logic.
  6. Configure the new split logic to apply to all transactions that meet the rule conditions.
    1. Commission: Define how to book your platform's commission fee for payments. It can be a fixed amount, a percentage of the payment, or both.
    2. Payment fee: Select the balance account to which you want to book the transaction fees incurred by the transaction.
    3. Chargeback: Select the balance account to which you want to book a potential chargeback. It can be your liable balance account, your user's balance account, or you can split the chargeback amount between balance accounts, according to the split ratio of the original payment.
    4. Tip: Select the balance account to which you want to book potential gratuities.
    5. Surcharge: Select the balance account to which you want to book the surcharges.
  7. Select Save changes.

All subsequent transactions and associated fees will be booked according to the new split logic.

Change the profile description

You can only update the description of a split configuration profile by using the Management API.

To update the description of a profile, make a PATCH /merchants/{merchantId}/splitConfigurations/{splitConfigurationId} request, specifying the merchantId and splitConfigurationId in the path, and the new description in the body.

The response returns the whole profile, including the updated description.

Delete a profile

To delete a split configuration profile:

  1. Log in to your Customer Area.
  2. Switch to the appropriate merchant account.
  3. Go to Platform > Split configuration.
  4. Select the delete icon next to ID of the split configuration profile you want to delete.