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Manage access for your team

Learn how to manage your integration in your online dashboards.

When you first sign up for Adyen, we automatically create an admin user account for your platform. After we create your admin users, you receive an email to verify the account. When you complete the verification, your admin user becomes active.

With your admin users, you get access to online dashboards where you and your team can manage your integration.

Online dashboards

We currently provide two dashboards to help you manage your integration. Here we explain what you can do in each:

Customer Area

In your Customer Area you can:

  • Manage all your payments and payment methods.
  • Manage your Adyen resources, such as your company account, merchant account, and stores.
  • Download payment reports about authorisation rates, history of sales, and other payment activity.
  • Manage all your platform resources, account holders, legal entities, and balance accounts.
  • Manage all transfers that occur in your platform.
  • Manage your API credentials for online and in-person payments.

Balance Platform Customer Area

In your Balance Platform Customer Area you can:

  • Manage all your platform resources, such as account holders, legal entities, and balance accounts.
  • Manage all transfers that occur in your platform.
  • Generate, schedule, and download reports related to your balance platform.
  • Configure webhooks.
  • Manage your financial products, such as Issuing and Capital.
  • Manage your API credentials for your platform and financial products.

User management

Your Customer Area and Balance Platform Customer Area have each an admin user that has access to all the permissions required to manage your integration. These permissions also enable you to create more user accounts for your team.

User accounts allow people in your organization to access specific functionalities. You can create and manage user accounts with your admin user. For example, you can control a user's permissions by assigning roles to them.