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Manage stores

Learn how to manage stores for your users.

Stores are linked to the legal entity of your user through business lines. Stores ensure that payments are processed in a compliant manner and each processed transaction has an accurate payer statement.

For every payment processed through your user's store, you can split the funds between the balance accounts in your platform, including your liable balance account. You can split funds manually for each payment, or you can add a split configuration profile to your user's store to automatically split all payments processed through that store.

This page contains instructions for common store operations, including how to:

Store identification

When you create a store, Adyen automatically assigns a unique ID to the store. You can also optionally provide a store reference for your reports. The store ID is unique to the entire Adyen platform, while the reference is only unique to your merchant account. To update the store, you need to know the store ID.

Store statuses

Stores can have three statuses that determine how they operate:

  • Active: When you create a store, it is automatically set to active. The store can then immediately process payments.

  • Inactive: When you change the store status from active to inactive, the store is blocked from accepting new transactions, but capturing outstanding transactions is still possible. When you change the store status back to active, this restriction is removed.

  • Closed: Before you can close a store, you must first change the store status to inactive. It is not possible to change the status anymore because a closed store cannot be reopened.

Create a new store

During the initial onboarding process, you need to create a store for the user. Later, you might also need to create an additional store if the user wants to:

  • Add a new store location or website.
  • Operate in a new industry or offer additional services.

You can create a store using the Customer Area or the Management API.

View store details

After creating a store, you can view the resource at any time using the Customer Area or the Management API.

Update a store

When the details of your user's store change, you need to update the store using the Management API.

Before you begin, you must:

To update a store, you need to know its unique store ID. In your request, include only the parameters you want to update. The same applies if the parameter is inside an object.

For example, to change the postal code and remove the third address line from the store address, the address object should include the postalCode parameter with the new value, and the line3 parameter with an empty value.

To update a store:

  1. Make sure that you know the id of the store. To find this value, get a list of stores.

  2. To update the store, use the following endpoints:

    In the request body, include any of the following parameters:

    Parameter Description
    address Can contain string values for the following parameters:
    • city: The city of the store.
    • line1 line2 line3: Up to three lines can be used for the street name, street number, and other information.
    • postalCode: The postal code of the store. Must be in the same postal code format as the country of the store.
    • stateOrProvince: Required only for the United States. The state or province of the store as defined in ISO 3166-2. For example, IL for Illinois in the United States.
    It is not possible to update the country of the store.
    description Your description of the store.
    businessLineIds The unique identifier of the business line that the store is associated with. If not specified, the business line of the merchant account is used. Required when there are multiple business lines under the merchant account. Only one businessLineId can be provided.
    splitConfiguration An object containing the information required to automatically split transactions that are routed through this store.

    This object consists of:

    status The status of the store. You can change the status from active to inactive or from inactive to active or closed. After a store is closed, you cannot change the status anymore.

    This example shows how you update a store's street address and postal code, identifying the store by ID. The first two lines of the address are changed and the third line is removed by including an empty value:

  3. Note that the response includes the full store details.

Next steps