This page describes the credit card installment and advancement flows specific to Brazil.
For a payment in installments, you receive the money for each installment as the installment is paid by the scheme. Adyen also offers advancements, which means you can get paid upfront for payments made in installments.
Here we describe:
-
The reports that you can use to track and reconcile installments.
-
The lifecycle of installments and refunds.
-
Adyen's advancements.
Installments lifecycle
Installments payments are settled in this order:
- The payment is
Received
. - If the payment is authorised, an
Authorised
journal entry is created and the payment moves from theReceived
header to theAuthorised
header in finance reports. - The payment is captured and a
SentForSettle
journal entry is created. The payment moves from theAuthorised
header to theCaptured
header in finance reports. - A
SettledInInstallments
journal entry is created for the payment, under theCaptured
header in finance reports. There will be oneSettledInInstallments
journal entry for a given payment in installments, regardless of how many installments there are. - An
OpenInstallment
journal entry is created for each installment. These entries can be seen under theInstallments
header in finance reports. - For each installment, a
SettledInstallment
journal is created when it is settled. The amount then appears under thePayable
header in reports and will be paid out to you.
Installment refunds
When a payment in installments is refunded, the settlement happens in this order:
- The refund is requested and a
SentForRefund
journal entry is created. - A
RefundedInInstallments
journal entry is created when the shopper is refunded. There will be oneRefundedInInstallments
journal entry for a given payment in installments, regardless of how many installments there are. TheSentForRefund
journal will match the amountRefundedInInstallments
. - For each installment, an
OpenInstallment
journal is created under theInstallments
header in finance reports. EachOpenInstallment
journal will have a correspondingRefundedInstallment
journal under theInstallments
header.
Installment reports and reconciliation
You can use reports in your Customer Area to track the status of installment payments.
Reconcile installments
Use the Settlement details report to reconcile by installment.
For a summary of the installments that have been paid to your account, use the Monthly finance report in installments and the Daily finance report in installments. These reports include payments with the following statuses which you can use to track installments that have been credited to or debited from your account:
- SettledInstallment: Credit for an installment that was settled to your account.
- RefundedInstallment: Debit for a refunded installment.
- Chargeback: Debit for an installment that was reversed.
- SecondChargeback: Debit for the unsuccessful defense of an installment that was reversed.
- SuspendInstallment: Debit for an installment that won't be settled due to a chargeback. This entry is not applicable to all kinds of advancements.
Forecast installments
The Forecast report provides an estimation of the installments you are due to receive. The amounts provided in this report are net, and the dates indicate when you will receive the funds.
You can access Forecast reports in your Customer Area, under Finance > Forecast.
Due to refunds and chargebacks, the amounts provided in this report can be different from the amount that is paid to your account.
- SettledInInstallments: Amount due to be settled to you from installments.
- RefundedInInstallments: Amount due to be refunded by you from installments.
- OpenInstallment: Installments that were open in this month or day. This includes Capture (positive) installments and Refund (negative) installments.
- SettledInstallment: Amount that has been settled from installments.
- RefundedInstallment: Amount that has been refunded from installments.
Track the status of open installments
The payment accounting report is where you can track the status of open installments. This can also be used for forecasting. Make sure that you have the Payout Date, *Installments (PC), Installment and Booking Type columns enabled or contact our Support Team to enable them.
Use the following entries to track the status of an open installment:
-
Payout Date: Date the installment is due to be paid to your account.
-
Installments (PC): Amount that has been credited to your account. If the number is negative the amount has been debited for a refund.
-
Installments: The sequence number of the installment. For example, 2/6 would refer to installment 2 of 6.
-
Booking Type: Type of open installment. Possible values are:
- FIRST: Installment that has been captured and sent to the scheme.
- ACCELL: Installment that was accelerated due to a refund request on the payment.
- REPRESENTMENT: Installment that resulted in a chargeback, and a defense was made.
- RETRY: Installment capture failed the first time and is being retried.
For more information on this report, refer to our Payment accounting report documentation.
Advancements
You can choose to be paid with advancements if you want to receive funds upfront for payments made in installments. This means you do not have to wait for the installments to be paid. You receive the advancement within one day.
If you want to use advancements, contact your account manager or our Support Team for details of fees and to enable advancements.
Reconciling advancements
Advancements are made for batches of payments in installments, so you need to check which payments are included in the amount advanced.
A batch of installments payments that have been paid to you as an advancement have the same advancement code.
To check the installments payments advanced for a given advancement code:
- Open the Payment accounting report and see Advanced (PC) and Advancement Code columns.
- Sum the numbers from the Advancement (PC) column with the same advancement code.
- Check that this number corresponds to the amount you have received.