Account statements for business accounts and Issuing

When offering business accounts or issued cards to your users, you need to provide them with account statements. In these account statements, you must include the data that Adyen provides you. This data must be unchanged, and your account statement template must be approved by Adyen.

Required data

The account statements for your users must include the data that Adyen provides you through Adyen's APIs, such as the users' account balance and transfer history.

In addition to the data provided by Adyen, your account statements must include:

• The contact information of your business, including contact information for your customer support.
• For EU users: the location of the Depositor Information Sheet. You can, for example, provide a link to the sheet.

• The following bank disclosures:

  • For the EU: Deposit Guarantee Scheme (DGS)

    In the EU, Adyen N.V. is registered with the Dutch deposit guarantee scheme register and eligible funds up to EUR 100,000 are legally protected by the Dutch deposit guarantee scheme.

  • For the United States: FDIC insurance

    Adyen Business Bank Accounts in the United States are not insured by the FDIC and are not guaranteed by the Federal Government. If Adyen places deposits in a cash sweep program utilizing FDIC-insured depository institutions, such deposits may be covered by FDIC insurance up to applicable limits in accordance with the FDIC rules, including those relevant to the aggregation of multiple accounts.

Review by Adyen

After you have created a template for your account statements, you must submit it to Adyen for review and approval.

See also