The information in this page does not constitute legal advice. It only provides an overview of Adyen's compliance guidelines for financial products. For additional, non-legal clarifications about this content, reach out to your Adyen contact.
To offer Adyen's financial products to your users within your marketplace, you must follow Adyen's guidelines for topics like your user interface, communications, and reporting. These guidelines are required for your marketplace and Adyen to remain compliant with financial regulations.
Financial products
The information in this compliance guide applies to the following financial products offered by Adyen:
- Business accounts
- Issuing of cards
- Capital
Overview of guidelines
The following table shows an overview of the compliance requirements that your marketplace must meet for each topic, and the financial products that the requirements apply to. Select the links in the table for detailed guidelines.
| Topic | Compliance requirements | Applies to |
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Your user application and interface must:
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Your account statements must:
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Ensure that this material:
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Provide to your users:
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When receiving a complaint, you must:
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You must submit the following to Adyen for approval:
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You must submit the following reports to Adyen:
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For at least five years after the termination of the financial product offering, keep copies of the following:
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