Manage split configuration profiles in your Customer Area

Learn how you can view, change, and delete the conditions and instructions in split configuration profiles in your Customer Area.

In your Customer Area, you can view and modify the following details of a split configuration profile:

View a list of all your split configuration profiles and the details of each profile.
Add a rule to or remove a rule from a profile.
Change the conditions or split instructions of a rule.
Delete a profile.

Requirements

Requirement	Description
Integration type	You must have a platform model integration on Adyen for Platforms.
Customer Area roles	You must have the following roles: Manage new split configuration settings
Limitations	You can only update the profile description using the Management API.

View all profiles

In your Customer Area, switch to your merchant account.
Go to Platform > New split configuration.
All the profiles configured for the merchant account are listed on the Split configuration profiles page.

On the Split configuration profiles page, you can view:

The number of stores that use the profile.
The date when the profile was last updated.
The ID of the profile.

View profile details

In your Customer Area, switch to your merchant account.
Go to Platform > New split configuration.
All the profiles configured for the merchant account are listed on the Split configuration profiles page.
Select or search for the profile whose details you want to view.
You can use the search bar or the filters on the page to refine your results.

On the overview page of the profile, you can:

View all the rules in the profile.
The details of the rules and split instructions of the profile.
Configure what information you want to display in the dynamic table by selecting the settings icon icon.

Add a rule

You can define new rules to automatically split transactions, even after the split configuration profile has been created and applied to a store.

To add a rule to an existing split configuration profile:

In to your Customer Area, switch to the appropriate merchant account.
Go to Platform > New split configuration.
Select the split configuration profile to which you want to add a new rule.
Select Add rule.

Choose the payment conditions from the dropdown lists.

Condition	Description	Possible values
Shopper interaction	Apply the split logic to transactions made through a specific sales channel, or all channels.	Any Ecommerce POS Moto ContAuth
Payment method	Apply the split logic to transactions made through a specific payment method, or all payment methods associated with the store. You can differentiate between payment method variants, for example, configure different instructions for Apple Pay - Mastercard and Apple Pay - Visa.	See the list of supported payment methods and payment method variants.
Funding source	Apply the split logic to payments initiated by a specific card type, or all cards. For wallet payment methods, this refers to the type of the linked card.	Any Credit Debit Prepaid Deferred debit Charged
Currency	Apply the split logic to transactions made in a specific currency, or any currency.	See the list of supported currencies for our supported payment methods on their specific payment method page.

Select Continue.

Configure the split logic (a collection of split instructions) to apply to all transactions that meet the conditions you defined in the previous step.

Split instruction	Description	Possible values
Platform commission	Define the amount to book to your liable balance account as your platform's commission.	Fixed fee: a fixed amount specified in minor units Variable fee: a percentage of the payment
Additional platform commission (optional)	You can define an additional commission that is booked to a balance account specified in the Balance account code field, instead of your platform's liable balance account.	Additional fixed fee: a fixed amount specified in minor units Additional variable fee: a percentage of the payment
Deduct payment fees	Select the balance account to which you want to book the transaction fees incurred by the payment.	Your liable balance account Your user's balance account
Add surcharges	Select the balance account to which you want to book the surcharges.	Your liable balance account Your user's balance account
Deduct chargeback	Select the balance account to which you want to book a potential chargeback.	Your liable balance account Your user's balance account Book chargeback according to the split ratio of the original payment
Add tips	Select the balance account to which you want to book potential gratuities.	Your liable balance account Your user's balance account

Select Preview and review the summary of the split logic and rule.
Select Save.

The new rule is added to the split configuration profile.

Change the conditions

For each rule in your split configuration profile, you can update the conditions that determine whether to split a payment. For more information on these conditions, see Rule conditions.

To change the conditions of a rule in a split configuration profile:

In to your Customer Area, switch to the appropriate merchant account.
Go to Platform > New split configuration.
Select the split configuration profile that includes the conditions you want to change.
In the Actions column of the rule, select Edit rule.

Set the new payment conditions for the split configuration profile.
The split instructions of the rule will apply to all payments that meet all the conditions you set here.

Condition	Description	Possible values
Shopper interaction	Apply the split logic to transactions made through a specific sales channel, or all channels.	Any Ecommerce POS Moto ContAuth
Payment method	Apply the split logic to transactions made through a specific payment method, or all payment methods associated with the store. You can differentiate between payment method variants, for example, configure different instructions for Apple Pay - Mastercard and Apple Pay - Visa.	See the list of supported payment methods and payment method variants.
Funding source	Apply the split logic to payments initiated by a specific card type, or all cards. For wallet payment methods, this refers to the type of the linked card.	Any Credit Debit Prepaid Deferred debit Charged
Currency	Apply the split logic to transactions made in a specific currency, or any currency.	See the list of supported currencies for our supported payment methods on their specific payment method page.

Select Preview.
Review the summary of the rule.
Select Save changes.

All subsequent transactions will be evaluated based on the new rule conditions.

Change the split logic

You can change the way we split a transaction between the balance accounts of your platform by modifying the split logic of the rule.

To change the split logic applied to transactions:

In to your Customer Area, switch to the appropriate merchant account.
Go to Platform > New split configuration.
Select the split configuration profile whose rule you want to change.
In the Actions column of the rule, select Edit logic.

Configure the new split logic to apply to all transactions that meet the rule conditions.

Split instruction	Description	Possible values
Platform commission	Define the amount to book to your liable balance account as your platform's commission.	Fixed fee: a fixed amount specified in minor units Variable fee: a percentage of the payment
Additional platform commission (optional)	You can define an additional commission that is booked to a balance account specified in the Balance account code field, instead of your platform's liable balance account.	Additional fixed fee: a fixed amount specified in minor units Additional variable fee: a percentage of the payment
Deduct payment fees	Select the balance account to which you want to book the transaction fees incurred by the payment.	Your liable balance account Your user's balance account
Add surcharges	Select the balance account to which you want to book the surcharges.	Your liable balance account Your user's balance account
Deduct chargeback	Select the balance account to which you want to book a potential chargeback.	Your liable balance account Your user's balance account Book chargeback according to the split ratio of the original payment
Add tips	Select the balance account to which you want to book potential gratuities.	Your liable balance account Your user's balance account

Select Preview.
Review the summary of the split logic.
Select Save changes.

All subsequent transactions and associated fees will be booked according to the new split logic.

Remove a rule

All split configuration profiles must contain at least one rule. Therefore, deleting the only rule in the profile is not possible. If you want to remove a rule but keep the profile, make sure the profile contains at least one other rule. Otherwise, delete the whole profile.

To remove a rule from a split configuration profile:

In your Customer Area, switch to the appropriate merchant account.
Go to Platform > New split configuration.
Select the split configuration profile from which you want to delete a rule.
In the Actions column of the rule, select Remove.

Delete a profile

To delete a split configuration profile:

In to your Customer Area, switch to the appropriate merchant account.
Go to Platform > New split configuration.
Select the profile you want to delete.
Select the delete icon next to the name of the profile.