The dispute components enable you to offer dispute management in your portal's user interface (UI) with minimal engineering effort. These components integrate all the features required to monitor and resolve chargebacks without making multiple API requests. This means you do not need to implement complex API calls to retrieve dispute reason codes, track respond-by dates, or manage the document upload process for defense. The components handle all of this automatically.
Additionally, the components provide greater flexibility for data customization. You can enrich the dispute view with your own custom fields, icons, links, and buttons, allowing the UI to align with your specific business needs.
This page provides guidance on:
- The available dispute components, which include the Dispute Overview component and the Dispute Management component.
- A standard user flow that these components cover.
- Functionalities and information required to understand dispute components, such as filtering by balance account, defending or accepting disputes, uploading supporting documentation, and reason codes.
The guidance and features available may differ based on the library version in use. We recommend using the latest library version to take advantage of the newest features and improvements.
Ensure you select a version in the next section before starting your integration.