View payout transfer details

This page explains how to view payout-related transfer details using your Customer Area and the Transfers API.

In your balance platform, transfers represent funds that are credited or debited from a balance account. Before any money movement occurs, payout-related transfers must be:

1. Initiated according to your managed or custom payout schedule configuration, cashout, or on-demand payout request.
2. Authorized by Adyen.
3. Booked.

You can track the status and details of transfers to support your business operations. For recurring operations, such as scheduled payouts, we recommend that you listen to webhooks.

In other cases, you can view transfer details by using the Transfers page in your Customer Area or by making a GET /transfers request.

Requirements

Before you begin, take into account the following requirements

View a list of transfers

You can view the list of transfers in your platform by using your Customer Area or by making a GET /transfers request.

View a specific transfer

The following tabs explain how to find a specific transfer using your Customer Area or our Transfers API.

Download a transfer confirmation letter

If a user asks about a transfer, you can send them a bank transfer confirmation letter which you can download from your Customer Area. The letter is in PDF format, shows the transfer details and the beneficiary account, and confirms that Adyen has sent the instruction to carry out the transfer.

To download bank transfer confirmation letters, your account must have the following role:

• Download transfer confirmation letter

To download a confirmation letter from your Customer Area:

1. Go to Transactions > Transfers.
2. Set filters:
   1. Select More filters.
   2. Set Status to Booked.
   3. Set Type to Bank transfer.
   4. Select Apply all.
3. Select the Transfer ID of the transfer for which you want to download a confirmation letter.
4. Select Transfer confirmation letter.

See also