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Manage payment methods

Learn how you can manage payment methods in your Customer Area.

You can manage payment methods in your merchant account in your Customer Area.

On the Payment methods overview page, you can:

Requirements

Before you begin, take into account the following requirements, limitations, and preparations.

Requirement Description
Integration type You must have a point of sale integration with Adyen.
Customer Area roles Make sure that you have the following role:
  • Change payment methods
Webhooks Subscribe to the following webhooks:
  • Payment method webhook
Limitations
  • It may take some time for the payment method to become available due to external factors. Payment methods typically appear within a day. To avoid delays, we recommend requesting payment methods at least one day before the business opens.
  • The currency of all payment methods is set to ANY by default. If your implementation is different and you need to change the currency, contact our Support Team.

View payment methods

  1. In your Customer Area, switch to your merchant account.
  2. Go to Settings > Payment methods.
    All payment methods configured for your merchant account are listed in the dynamic table.
  3. You can choose which payment methods to display by using filters and configuring table columns.
  4. To view all the details of a specific payment method, select its name in the overview table.
    A side panel opens, displaying all its details.

Activate or deactivate payment methods

  1. In your Customer Area, switch to your merchant account.
  2. Go to Settings > Payment methods.
  3. Select the checkbox next to the payment method(s) whose status you want to change.
  4. Select More actions, then choose Activate or Deactivate.

Payment methods set to Inactive and unused for 90 days are automatically deleted.

Change payment method country/region settings

  1. In your Customer Area, switch to your merchant account.
  2. Go to Settings > Payment methods.
  3. Select the payment method(s) you want to update.
  4. To change the country or region where you want the payment method(s) to be available, select Edit > Country/Region.
    1. Select the new country or region from the dropdown list.
    2. Choose ANY if you don't want to place any restrictions on its availability.

See also