When using Tap to Pay on Android, the users operating your POS app (like store staff) as well as the customers will interact with the Android device. There are some recommendations to follow for these interactions.
On the Android device used for Tap to Pay, a device passcode needs to be set up to unlock the device.
In the UI of your POS app, it needs to be clear how your staff can activate Tap to Pay on Android.
Customers need to tap their card or mobile device to the NFC reader on the Android device used for Tap to Pay. The location of the NFC reader differs depending on the brand and model.
- Find the location of the NFC reader in the user guide of the device or, in some cases, in the device settings.
- Inform your staff so they can instruct customers where to tap. Consider indicating the location with a sticker.