Using our Standalone solution?
We can configure your account to automatically prompt for a tip with every standalone payment.
There are various ways to implement tipping ('gratuity'). These are your options:
Tipping from the POS app: you add a tip amount to the payment request that you send from your POS app. The customer then accepts, changes, or declines the suggested tip amount on the payment terminal and completes the payment.
Tipping from the terminal: you make a payment request that triggers the payment terminal to either:
- Prompt for a tip or show tipping options for fixed amounts, percentages, or a custom amount. The customer can then select a tipping option, enter an amount, or decline giving a tip.
Show a prompt to enter the total amount. The customer can give a tip by entering an amount that is higher than the purchase amount.
Tipping on the receipt: you make a pre-authorisation request to allow the customer to write a tip on the receipt after completing the payment. If necessary, you increase the original authorisation. Then you manually capture the final amount.