S1F2 user manual

^{* If Select store doesn't show, wait until the next synchronization with the Adyen platform (on average three hours) and try again.}
When you have completed these steps, you are ready to process payments!

Supplied components

• S1F2 payment terminal
• USB cable and region-specific power plug for charging
• SIM card
• Receipt paper roll

In the Adyen Customer Area, under Point of sale > Orders and returns you can order new paper rolls.

Payment terminal menus

Menu/Button	Description
Settings	Device info: View information about the payment terminal. Network: Enable and configure network connections. Configuration: View the installed software versions and hardware details such as the unique terminal ID. Remove the configuration. Update the software.
Adyen	Transactions: View transactions stored on the terminal. Re-print the receipt for an approved transaction. Totals: Viewand print a transaction totals report. Reset transaction totals. Payments: Start various types of payment when used as a standalone terminal. Select the AID priority.
Payment	Start a normal payment when used as a standalone terminal.

Device info

To view information about the terminal:

• Select Settings > Device info.

The screen shows:

• Model, serial number, and IP address of the terminal.
• Software version that the terminal currently uses.
• Merchant account that the terminal belongs to.
• A button to show a QR code with device info.
  When you contact our POS Support Team, they may ask you to scan this QR code.

Inspect the terminal

Because payment terminals process sensitive card data, it is important to make sure that the terminal you received is the correct one, supplied by Adyen, and hasn't been tampered with. If any of the following checks fails, contact our POS Support Team immediately.

1. Verify that the box containing the terminal hasn't been opened and that the security seal is intact.
   The security seal is a red label with a bar code and a number, stuck across the lid of the box.
2. If you have access to the Adyen Customer Area, log in and under Point of sale > Orders and returns find the order for your terminal. Then:
   • Verify that the terminal serial number (S/N) on the box is the same as in the Customer Area.
   • Verify that the security seal number on the box is the same as in the Customer Area .
   • Using the track & trace information in the Customer Area, track the order with the carrier to verify that they confirm having delivered the payment terminal.
3. Break the security seal, take the terminal out of the box, and verify that the serial number (S/N) on the terminal itself is the same as the serial number on the box.
4. Inspect the terminal for tampering. Check for missing seals or screws, additional wires or labels, holes in the device, and anything inserted in or attached to any part of the terminal such as the card reader or ports.

Turn on/off

If you turn on the payment terminal for the first time or after it was off for a long time, it may make a maintenance call to synchronize the configuration and update the software. This can take 10 to 20 minutes.

When connected to a power supply, the battery charges. An icon at the top of the display indicates the battery charge level.

Turn on the terminal:

• Press and hold the power button until the display turns on. If necessary, connect the terminal to a power supply to charge the battery.
  

Turn off the terminal:

• Press and hold the power button until a dialog box appears, then confirm you want to turn off the terminal.

Connect to your network

Connect your terminal to the internet so that it can communicate with the Adyen payments platform and your own back end systems.

Connect to Wi-Fi

If the terminal is not yet boarded:

1. After selecting your language on the Welcome screen, select the arrow button .
2. On the Setup Wi-Fi screen, select the + sign.
3. Turn on the WLAN toggle switch.
4. Select a Wi-Fi network from the list, or select the + sign and add the name (SSID) of the Wi-Fi network.
5. Enter the Wi-Fi password.
6. Select OK.
   The terminal sets the network as default automatically, and connects to it.
   You'll now see a Wi-Fi icon at the top of the display.

If the terminal is boarded:

1. Select Settings > Network.
2. Enter your passcode.
3. Select Wi-Fi and make sure the WLAN toggle switch is turned on.
4. On the Select network screen, select a Wi-Fi network from the list, or select the + sign and add the name (SSID) of the Wi-Fi network.
5. Enter the Wi-Fi password.
6. Select OK.
   The terminal sets the network as default automatically, and connects to it.

Cellular 3G/4G failover

Your S1F2 terminal can automatically switch to processing payments using a cellular connection when the internet connection fails. For this you need to have a SIM card subscription with us for the terminal. When in doubt, contact our POS Support Team.

View, print, and reset totals

The terminal can generate a Totals report. This gives an overview of the total amounts for sales, refunds, gratuities (tips), and cancellations that the terminal processed since the last reset of the report. By resetting the report, you can use this functionality to get day totals or shift totals.

To obtain the Totals report:

1. Select Adyen > Totals.
2. You can now:
   • View a Totals report for the period shown at the top of the report.
   • Print the Totals report by selecting the print button
   • Start a new reporting period by selecting the reset button .
     The totals from the previous period are no longer shown.

Resetting automatically

To automatically reset the Totals every day at a specific hour, contact our POS Support Team.

Standalone solution

If you will be using the payment terminal as a standalone terminal, transactions are not initiated from a cash register app. Instead, you need to start transactions using the Payment button.

Refer to Standalone terminals for instructions on how to make payments, cancel payments, issue refunds, and (when needed) manually enter card details to make a payment.