In your Customer Area, you'll find a large number of point-of-sale settings that you can manage yourself.
Some settings are specific for a payment feature, or for your network and integration type. For example, tipping options, limits for offline transactions, and standalone options. We describe such settings on the pages for those topics.
On this page we give an overview of general customization settings for your payment terminals and receipts. To access these settings:
- Log in to your Customer Area.
- To determine settings:
- On the company or merchant account level: Switch to that account level and go to Point of sale > Terminal settings.
- On the level of an individual terminal: Go to Point of sale > Terminals and select the terminal. Some settings are only available on the terminal level.
On the Settings page, select Customisation to access settings for languages, signature handling, branding on the display, and battery power saving.
|Location||Language: Set the default language shown on the terminal display, and on the merchant receipt. When the shopper presents their card, the terminal switches to the language of the country where the card was issued, and the shopper receipt will also be in that language. You can also set:
|Signature and device name||
Determine whether you want the shopper to sign on the terminal display or on the receipt when a signature is needed to complete a payment, and whether you want to skip asking for a signature when the shopper uses an American Express, Diners, Discover, MasterCard, or VISA card.
Add a device name as an additional way besides the terminal ID to identify the terminal.
On the level of an individual terminal, you can add items to the display:
|Logo||Add branding by uploading your company logo to use as the terminal standby screen. For each model, the logo file requirements are listed.|
Screen dimming: Save battery power by dimming the display outside of transactions, and by setting the brightness.
Sleep mode: Save battery power by turning off the display when the terminal is inactive.
Minimum battery levels: Make sure the terminal only starts a transaction or prints a receipt when it has enough battery power. This prevents the terminal from becoming unresponsive in mid-action.
You can check the battery charge level of a payment terminal with a diagnosis request.
Required receipt content
You can safely add your own branding to a receipt, as described here. But be aware that you risk non-compliance when you modify the content of a receipt. Refer to Generate receipts.
On the Settings page, select Receipts to access settings for printing receipts from the terminal, and branding of your receipts.
|General||Select the transaction outcomes that you want to print a merchant receipt and/or a shopper receipt for. For example, a shopper receipt and a merchant receipt when the transaction is approved.|
|Receipt options / Receipt lines||You can add custom information to your receipts, which will also be included in the receipt data you receive in a transaction response:
|When you print receipts from the terminal's built-in printer, you can: