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Board the terminal

Register your payment terminal with Adyen.

To make a terminal ready to accept payments, it needs to be assigned to your store, and then boarded. Often the terminal is already assigned to your store and all you need to do is confirm. But it is also possible that you need to select your store from a list on the terminal display. The boarding process can take up to 30 minutes.

Board your terminal

  1. Switch on the terminal. During startup, the display turns on and off a few times.

  2. If the display shows Configure network, connect the terminal to the internet.

  3. On the terminal, select Board the terminal.

  4. Follow the instructions for your situation:

    Situation Instructions
    The Board the terminal button doesn't show. The terminal is boarded already. If you recently reassigned the terminal to a different store, wait until the next synchronization with the Adyen platform (on average every three hours) and try again.
    The display shows a list of stores.
    1. Find your store; you can Search by city and/or scroll the list.
    2. Select your store.
    3. Select Confirm.
    The display shows one store. Select Confirm to accept the store that the terminal was assigned to.

    If this is not the correct store, reassign the terminal in the Customer Area and try again.

    The display asks for a password.

    If you didn't assign the terminal:

    1. Cancel the boarding.
    2. Assign the terminal to a store.
    3. Board the terminal.
    4. Follow the instructions below to find and enter the password.

    If you assigned the terminal, find and enter the password:

    1. In your Customer Area, go to Point of sale > Terminals.
    2. Search for the terminal by serial number.
    3. Click on the row of your terminal to open the detail page, and find the password in the One time password field.
    4. On the terminal keypad, enter the password.

The terminal reboots one or more times.

Your terminal is now boarded and ready to process payments.

To see how to board a terminal, you can also watch a video here:

See also