Terminal-2 icon

Shopper loyalty

Use shopper recognition for loyalty purposes.

With Adyen, you can set up a loyalty program where shoppers do not need to have a physical loyalty card. Instead, you identify shoppers based on data that you receive in card acquisition and payment responses.

If you recognize a shopper from identifiers in API responses, you can offer tailored benefits like discounts on the spot, or make product recommendations based on their purchase history. If you do not recognize a shopper, you can enroll them on the spot using the payment terminal.

To use this method, you need to create customer profiles in your back-end system. A customer profile should contain the response data that you use to identify the shopper, together with any other details that your use case requires, such as purchase history data.

Next steps

For instructions, select the type of data that you want to use for identifying shoppers: