New functionality
Void requests from terminal
We've implemented void requests for terminals that operate in standalone mode. The terminal will store the last 25 transactions. When you select a transaction, you can request a void.
If the transaction hasn't been captured, voiding the transaction will cancel it. If it has been captured, it will be refunded.
This feature is disabled by default. Contact the Support Team if you want to enable void requests from the terminal.
Process MOTO (Mail Order / Telephone Order) transactions
You can now process MOTO transactions, allowing you to handle phone orders in-store. For more information and to enable the MOTO feature on your terminals, contact Support Team.
Customizable menus
You can now create custom menus on the terminal. This lets you separate regularly used items from the terminal configuration settings. These menus must be configured by the Support Team.
Gratuity sum in the totals
Gratuity is now a separate category on the totals report.
Router Pinging
After a period of inactivity, some router setups would experience connectivity issues. To prevent this from happening, we've introduced a local gateway ping. The ping interval is configurable.
Easily access terminal information
By pressing Enter + 5 on the terminal you will now see its:
- IP address
- Terminal ID
- Installed software version
- QR code
Only print receipts for approved transactions
Terminals can now be configured so that Refused or Cancelled transactions do not print a receipt. Contact Support Team to configure this functionality on your terminals.
This feature is only applicable for terminals that print receipts.
iOS Bluetooth support on E355 terminals
The E355 terminal now supports Bluetooth pairing over iOS. This allows for communication and barcode scanning over the Bluetooth connection.
Initiate standalone transactions on integrated terminals
You can now initiate a transaction from the standalone terminal if your integrated terminal is experiencing connection issues. To start a transaction, press the 'Green' key on the standalone terminal. Contact the Support Team to configure this functionality.
Fixed issues
- If a Wi-Fi network has not been configured, the terminal will indicate that no networks are configured. Previously it would scan for networks.
- Offline swipe transactions are declined when the amount is below the offline swipe limit.
- Missing network icons in status bar.
- POS Entry mode is no longer displayed for standalone transactions.
- TXstore (transactions stored on the terminal) now provides the same information as the final callback on the tender.