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Bluetooth

The terminal's Bluetooth connection isn't working properly.

V400m terminal paired with a Bluetooth base station

Solution: Double-check the setup steps

e355 terminal paired with an Android or iOS mobile device

Solution: Reconnect your device to the terminal

  1. Turn on Bluetooth on your device (not the terminal).
  2. On your terminal, open the Admin menu.
  3. Select Network.
  4. Select either iOS or Android (depending on which type of device you are using).
  5. Select Paired devices.
  6. Select Pair new device.
  7. On your device, search for the terminal name and select it.
    When connected, both devices show a confirmation message.
  8. Select Ok on both devices.

If the above steps didn't solve the problem, restart the terminal.

Contact our Support team

If the above solutions do not solve the problem, contact us directly.

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