What type of problem does your terminal have?
Terminal shows "Network not connected" or similar.
One time password
The terminal shows "One time password."
Board the terminal
The terminal shows "Board the terminal" or another message about setup.
The terminal shows "Admin PIN."
The battery is experiencing a problem.
A payment is failing or a card is declined.
The terminal shows "Tampered."
The keyboard is failing or making a noise.
You received the wrong terminal on delivery.
Your charger is not working properly.
None of the above?
If the above options do not solve the problem, send us an email so we can find the right person to help you. For an emergency situation, give us a call.