We strongly recommend that you use our Drop-in or Component solution. This is because BACS Direct Debit must certify the UI that you show to shoppers. If you do not use our Drop-in or Component, the BACS payment method may be disabled, and shoppers may file for chargebacks.
Accept BACS Direct Debit payments using our APIs, and build your own payment form to have full control over the look and feel of your checkout page.
Requirements
Requirement | Description |
---|---|
Integration type | Make sure that you have built an API-only integration. |
Setup steps | Before you begin, add in your test Customer Area. |
Build your payment form for BACS Direct Debit
Include BACS Direct Debit in the list of available payment methods. You do not need to collect any information from the shopper in your payment form.
If you are using the /paymentMethods to show available payment methods to the shopper, specify the following:
- countryCode: GB
- amount.currency: GBP.
- channel: Specify Web, iOS, or Android.
The response contains paymentMethod.type
: directdebit_GB.
We provide logos for BACS and Direct Debit which you can use on your payment form. For more information, refer to Downloading logos.
Make a payment
In your /payments request, specify:
paymentMethod.type
: directdebit_GBpaymentMethod.holderName
: Name of the account holder.paymentMethod.bankAccountNumber
: The bank account number.paymentMethod.bankLocationId
: The unique identifier (sort code) for a bank location.shopperEmail
: The shopper's email address.
For a received payment, the /payments response contains the action.url
that you need in the next step.
{
"resultCode": "Received",
"action": {
"type": "voucher",
"paymentMethodType": "directdebit_GB",
"url": "PDF_MANDATE_URL"
}
}
Present the payment result
Use the resultCode that you received in the /payments response to present the payment result to your shopper.
The resultCode
values you can receive for BACS Direct Debit are:
resultCode | Description | Action to take |
---|---|---|
Received | Adyen has received the payment and will submit the DDI and the payment for processing to BACS. | You will receive a webhook when the status of the payment has been updated. There will be a settlement delay of four to six days. Inform the shopper that you have received their order, and are waiting for the payment to be completed. Present the shopper with the URL in action.url from the response. The shopper may optionally download the mandate PDF document. |
Authorised | The payment was successful. | Inform the shopper that the payment was successful. |
Error | There was an error when the payment was being processed. For more information, check the
refusalReason
field. |
Inform the shopper that there was an error processing their payment. |
Refused | The payment was refused. For more information, check the
refusalReason
field. |
Ask the shopper to try the payment again using a different payment method. |
Recurring payments
If you have a recurring or subscription business model, we recommend tokenizing the shopper's payment details. When you create a shopper token from a payment, we store the shopper's payment details with the token. You can use this token to make recurring payments.
You need to use the /payments endpoint to make recurring payments with the token.
We strongly recommend that you request explicit permission from the shopper if you intend to make recurring payments. Being transparent about the payment schedule and the amount they will be charged will reduce the risk of chargebacks.
Under the Direct Debit Guarantee, if there is a change in the collection date or the amount, you must give the shopper advance notice of the payment.
Create shopper token
Tokenize the shopper's payment details when you make the initial payment.
- When you make a POST request to /payments to make a payment, additionally include:
shopperReference
: Your unique ID for this shopper.paymentMethod.storePaymentMethod
: true.
- When you receive the RECURRING_CONTRACT webhook, store the
pspReference
. This is the token you will need to make recurring payments for this shopper.
Make recurring payments
We strongly recommend giving shoppers advance notice before each payment.
For each recurring payment for this shopper, make a BACS Direct Debit payment with a POST request to the /payments endpoint, and additionally include:
paymentMethod.recurringDetailReference
orpaymentMethod.storedPaymentMethodId
for API v49 and above. This is thepspReference
returned in the RECURRING_CONTRACT webhook when you created the token.shopperReference
: The same unique shopper ID you used to create the shopper token.shopperInteraction
: ContAuth.
{
"merchantAccount":"YOUR_MERCHANT_ACCOUNT",
"reference":"BACS test payment",
"shopperReference":"YOUR_UNIQUE_SHOPPER_ID_IOfW3k9G2PvXFu2j",
"shopperInteraction":"ContAuth",
"amount":{
"currency":"",
"value":49900
},
"paymentMethod":{
"type":"directdebit_GB",
"storedPaymentMethodId":"7219687191761347"
},
"countryCode":"",
"shopperLocale":"",
"returnUrl":""
}
If the payment was successfully received the response will contain the resultCode
Received and a pspReference
, which is our unique identifier for this transaction. You can track whether the payment was successful using webhooks.
Test and go live
Before accepting live payments, test your integration using the following details:
Account Name | Account Number | Sort Code |
---|---|---|
David Archer | 40308669 | 560036 |
Check the status of test payments in your Customer Area > Transactions > Payments.
Before you can accept live payments, you need to submit a request for in your live Customer Area.