To process payments with UPI, you must comply with regulations in India, and have a local entity and a local integration in India. Reach out to your account manager or our Support Team for more information.
- The National Payments Corporation of India (NPCI) has informed ecosystem partners of its plan to deprecate UPI Collect, shifting its focus toward UPI Intent and UPI QR as the primary UPI payment methods going forward. This decision has been driven by lower authorization rates and a higher likelihood of fraudulent transactions associated with UPI Collect.
- Therefore, we will no longer offer UPI Collect for new merchant integrations and we are updating our drop-in and components to reflect this change.
- If you use Drop-in or Components: We will notify you as soon as the updated version is available so that you can upgrade your integration.
- If you use UPI Collect via a custom Checkout API and UI: We strongly recommend that you begin offering UPI Intent and/or UPI QR (if not already enabled) and start your migration as soon as possible.
- While NPCI has not yet issued a formal circular, we understand that December 31, 2025 is the expected date for merchants to migrate away from UPI Collect to alternative UPI flows, such as UPI Intent or UPI QR. Our understanding is that while transactions may not immediately fail after this date, migration is expected to be swift, as NPCI continues to actively monitor the reduction of UPI Collect volumes.
With UPI, shoppers can link their bank account to a mobile app, allowing them to make purchases via instant bank transfer. Shoppers can use one of a number of apps built by participating banks or third party partners. See the UPI website for the full list of supported UPI apps.
With UPI, you can give your shoppers different payment options:
- UPI Intent - redirect your shopper to their UPI app on their mobile device.
- UPI QR - present a QR code to your shopper which they can scan to complete the payment using their UPI app.
- UPI Collect - ask your shopper to enter their UPI virtual payment address (VPA) and complete the payment on their UPI app.
| Payment type | Payment flow | Countries | Currencies | Recurring | Refunds | Partial refunds | Multiple partial refunds | Separate captures | Partial captures | Multiple partial captures | Chargebacks |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Direct debit | await | IN | INR |
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