Walley

	Payment type	Payment method type	Payment flow	Countries/regions	Currencies	Recurring	Refunds	Partial refunds	Multiple partial refunds	Separate captures	Partial captures	Multiple partial captures	Chargebacks
B2C	Buy Now Pay Later	walley	Redirect	DK, FI, NO, SE	DKK, EUR, NOK, SEK
B2B	Buy Now Pay Later	walley_b2b	Redirect	FI, NO, SE	EUR, NOK, SEK

Chargebacks

In rare scenarios it is possible that you do not receive the funds even after receiving a successful AUTHORISATION webhook. The successful AUTHORISATION webhook means that the payment has passed the verifications that the issuer and Walley run on the shopper account, and that the bank transfer was initiated successfully. However, the payment can still fail for the following reasons:

• The shopper cancelled the transaction. Banks in some countries/regions allow shoppers to cancel bank transfers until midnight of the day of the transaction.
• Some banks process transactions with a delay and do not block the funds for an authorized Walley payment. For example, if the shopper completes a Walley payment on a Saturday, the bank might only process it on Monday. If the shopper has withdrawn sufficient funds in the meantime, the payment will fail.

In these cases, Adyen is not informed that the transaction failed. We also do not know whether the bank might still process it later.

On our side, the status of the payment is SentForSettle until we receive the funds. You can check the status of the payment in your Customer Area.

If we have not received the funds after 8 calendar days, the status of the payment becomes Settled, then Chargeback, and you receive a CHARGEBACK webhook.

In case we receive the money after this point, you receive a CHARGEBACK_REVERSED webhook.

How do you want to integrate?