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Trustly

Learn how to accept Trustly payments.

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Learn about pricing for Trustly on adyen.com.

Trustly provides payments directly from bank accounts in Europe, and is a popular way to pay in the Nordic countries. With Trustly, you can offer shoppers who prefer not to pay with cards a way to pay online using their bank accounts.

Aside from accepting online banking payments, you can also use Trustly to send payouts to your suppliers, partners, or users.

How to pay with Trustly

After your shopper chooses to pay with Trustly:

  1. They are redirected to a Trustly-hosted payment page where they see a list of available banks in their country.
  2. They select their bank and are prompted to provide their online banking log-in credentials and authenticate as they would when logging into their online bank account.
  3. They select the account from where they want to make the payment and are prompted to provide a one-time code to confirm the payment.
  4. After they complete the payment, they are redirected back to your website or app.
Payment type Payment flow Countries Currencies Recurring Refunds Partial refunds Captures Chargebacks Payouts
Online banking Redirect SE, NO,
DK, FI and more
See note 1
SEK, NOK,
DKK, EUR and more
See note 1
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See note 2
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1 Trustly is supported in more European countries. Contact Support Team for more information.
2 Recurring payments can only be processed in Sweden (in SEK) and requires additional configuration. Contact Support Team to enable this.

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