Payment-method icon

Sofort Redirect Component

Add Sofort to your existing iOS Components integration.

On this page, you can find additional configuration for adding Sofort to your Components integration.

Before you begin

This page assumes you have already:

API reference

You don't need to send additional fields for Sofort. To see optional fields that you can send for all payment methods, choose the endpoint you integrated:

Component configuration

v5.0.0 or later

If your integration uses iOS Components v5.0.0 or later, configure and create an instance of the Sofort Component:

v4.x.x

If your integration uses an earlier version of iOS Components:

There are no configuration steps specific to Sofort required for Components.

Recurring payments

We support recurring transactions for Sofort through SEPA Direct Debit. To make recurring payments, you need to:

  1. Create a shopper token.
  2. Use the token to make future payments for the shopper.

Create a token

We strongly recommend that you request explicit permission from the shopper if you intend to make recurring SEPA payments. Being transparent about the payment schedule and the charged amount reduces the risk of chargebacks.

To create a token, include in your /payments request:

  • storePaymentMethod: true
  • shopperReference: Your unique identifier for the shopper (minimum length three characters).

When the payment has been settled, you receive a webhook containing:

  • eventCode: RECURRING_CONTRACT
  • originalReference: The pspReference of the initial payment.
  • pspReference: This is the token that you need to make recurring payments for this shopper.

Make sure that your server is able to receive RECURRING_CONTRACT as part of your standard webhooks. You can enable the RECURRING_CONTRACT event code in the webhook settings page.

Make a payment with a token

To make a payment with the token, include in your /payments request:

  • paymentMethod.storedPaymentMethodId: The pspReference from the RECURRING_CONTRACT.

You can also get this value using the /listRecurringDetails endpoint.

  • shopperReference: The unique shopper identifier that you specified when creating the token.
  • shopperInteractionContAuth.
  • recurringProcessingModel: Subscription or UnscheduledCardOnFile.

For more information about the shopperInteraction and recurringProcessingModel fields, refer to Recurring transaction types.

Chargebacks

In rare scenarios (around 0.2% of all cases), it is possible that you do not receive the funds even after receiving a successful AUTHORISATION webhook. The successful AUTHORISATION webhook means that the payment has passed the verifications that the issuer and Sofort run on the shopper account, and that the bank transfer was initiated successfully. However, the payment can still fail for the following reasons:

  • The shopper cancelled the transaction. Banks in some countries (including Germany) allow shoppers to cancel bank transfers until midnight of the day of the transaction. In Switzerland, banks are required by law to allow shoppers to reverse bank transfers for 48 hours.
  • Some banks process transactions with a delay and do not block the funds for an authorized Sofort payment. For example, if the shopper completes a Sofort payment on a Saturday, it is possible that the bank doesn't process the payment until Monday. If the shopper has withdrawn sufficient funds in the meantime, the payment will fail.

In these cases, Adyen is not informed that the transaction failed. We also don't know whether the bank might still process it later.

On our side, the status of the payment is SentForSettle until we receive the funds. You can check the status of the payment in your Customer Area.

If we have not received the funds after eight (8) calendar days, the status of the payment becomes Settled, then Chargeback, and you receive a CHARGEBACK webhook.

You cannot defend Sofort chargebacks.

In case we receive the money after this point, you receive a CHARGEBACK_REVERSED webhook.

Test and go live

Sofort does not have a specialized test environment. This means that you are redirected to the Sofort live environment even when making a payment from the Adyen test environment.

You can test successful and cancelled payments in EUR for Sofort. For other scenarios, use real payment details and small amounts in your live environment.

Test a successful payment

To test your integration, use the following details: 

Bank Name Account Number Country PIN TAN
DemoBank Use any value DE Use any value Follow the instructions

Using a different bank name (live data) will initiate a real payment. This payment will not be transferred to your account, and is therefore lost. It is not possible to reverse or refund this payment.

  1. Set the paymentMethod type to directEbanking. This redirects you to the Sofort page.
  2. Under Bank name, select Demo Bank, then Next.
  3. Enter any test login details for Account number and PIN, and select Next.
  4. Select an account, then Next.
  5. Enter any test TAN and select Next.
  6. To check the status of your test payment, go to your test Customer Area > Transactions > Payments.

Test a cancelled payment

  1. Set the paymentMethod type to directEbanking. This redirects you to the Sofort page.
  2. Under Bank name, select Demo Bank.
  3. Select Next.
  4. Select the icon.
  5. Select Cancel payment.
  6. To check the status of your test payment, go to your test Customer Area > Transactions > Payments.

Go live

To accept live Sofort payments, you must submit a request for Sofort in your live Customer Area.

See also